Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.  All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.  By placing any order on our site, you agree to the following terms and conditions.  If you do not agree to these terms and conditions, please do not use this site.

Emissions Notice

PLM Private Label Mfg. has ceased selling emission-related performance parts in California.  Orders received for any tuner or exhaust products in California will be cancelled.  Our products are never to be used to defeat any emissions device.

Restocking Fee
All returns or exchanges have 20% restocking fee.

Refund Policy
In the case of returning or exchanging the product, you must email us first to obtain a returned merchandise authorization (RMA) number. Customer will be responsible for paying all shipping & associated costs for sending the product back to us. The shipping charges/costs that we initially charge is not refundable. If you receive free shipping for the order and return the product, the initial shipping cost we paid to ship the products to you is not refundable. All returns is subject to a 20% restocking fee and the returned product must be in unused, original condition. We will not take any returns or exchanges after 30 days from the date of sale. Used products or products returned with missing parts are not returnable & not refundable. We reserve the right to reject any return or exchanges. Once we receive the products back, we will process your refund within 3 business days. The refund will be sent back to the same form of the payment used.

NO RETURNS / NO REFUNDS ON CUSTOM ORDER, NON-STOCKED, SPECIAL ORDERED ITEMS.  No returns are allowed on electronics items such as hardware or software tuners.  NO Refunds on Design and/or Engineering Services.

If we were able to cancel your order before shipment, merchant fee of 5% is not refundable for all order cancellation.
Shipping Address / Payment Address / Credit Card
We ONLY ship to the billing address of the credit card. If you have a different ship-to address, you will be contacted for by phone to verify further information. We do not store any confidential or sensitive credit card information on our web server hosted by Shopify.  All credit cards payments are processed by Shop Pay, a leading Internet payment processor. For their terms or privacy info, please refer to their web site.
For PayPal payments, we only ship to the confirmed shipping address as shown in the PayPal payment.

PLM offers the best value performance parts and we stand behind our products with 1-year warranty from the date of sale. Any part that shows evidence of being used or installed improperly, and/or due to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund or warranty consideration. We reserve the right to charge a 20% restocking fee or refuse any exceptions. All packages must be inspected carefully upon receipt. We ship items over $100 value with direct signature required. Delivery shortages for missing parts and claims for damaged items must be made within 3 days of delivery. After that time no claims will be considered. Please note that damage claims must be made with the carrier. PLM shall have no liability to anyone for incidental or consequential damages or any other liability, loss or damage arising out of or related to the merchandise.  PLM is not responsible for installation charges, shop labor fees, system downtime, lost data or any other damages.  We will not pay for your mechanic/tech to install the products nor will we pay for your mechanic/tech to make changes to our products.  This is disclaimer in no way affects the terms of a manufacturer's warranty, if any.
Warranty claims will not honored if the products was purchased through unauthorized retailers or as used products.  We also do not warranty wrapped headers, manifolds or exhaust products.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Private Label Mfg.. The collective work includes works that are licensed to Private Label Mfg.. Copyright 2003-2024, Private Label Mfg. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Private Label Mfg. or purchasing Private Label Mfg. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Private Label Mfg. or to purchase Private Label Mfg. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Private Label Mfg.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks & Patents
All trademarks, service marks, patents, and trade names of Private Label Mfg. (PLM) used in the site are trademarks or registered trademarks of Private Label Mfg.  PLM (Private Label Mfg.) is a registered trademark with USPTO (United States Patent & Trademark Office.) Any misuse of PLM trademark is strictly prohibited.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Private Label Mfg. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Private Label Mfg. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Private Label Mfg. does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Private Label Mfg. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Private Label Mfg. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Private Label Mfg. product is mistakenly listed at an incorrect price, Private Label Mfg. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Private Label Mfg. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Private Label Mfg. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Private Label Mfg. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Private Label Mfg. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Private Label Mfg..

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Private Label Mfg. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Private Label Mfg. products) must be commenced within one (1) year after the claim or cause of action arises. Private Label Mfg.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Private Label Mfg. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Private Label Mfg. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Private Label Mfg. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Private Label Mfg. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Private Label Mfg. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Private Label Mfg. in its sole discretion.

You agree to indemnify, defend, and hold harmless Private Label Mfg., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Private Label Mfg. may link to sites operated by third parties. However, even if the third party is affiliated with Private Label Mfg., Private Label Mfg. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Private Label Mfg.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Private Label Mfg. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

C.A.R.B. Notification
The California Air Resource Board is responsible for developing statewide programs and strategies to reduce the emission of smog-forming pollutants and toxins by mobile sources. These include both on- and off-road sources such as passenger cars, motorcycles, trucks, buses, heavy-duty construction equipment, recreational vehicles, marine vessels, lawn and garden equipment, and small utility engines. CALIFORNIA VEHICLE CODE Section 27156 and the Federal Clean Air Act prohibit modifications to vehicles that increase motor vehicle emissions. Most performance modifications do not increase vehicle emissions and if proven by their manufacturers and the ARB not to increase vehicle emissions, are allowed an exemption to allow for their installation on vehicles in California. Aftermarket parts or modifications shown to not increase vehicle emissions are granted an exemption to emission control system anti-tampering laws. This exemption is called an Executive Order (EO) and allows the modification to be installed on specific emissions-controlled vehicles. Every Executive Order part or modification has an assigned number that can be verified by Smog Check stations, BAR Referee stations, or by the California Air Resource Board. Products sold and manufactured by Private Label Mfg. (PLM) do not have exemption in California and therefore are for Off-Road Use Only. These products have clear and reasonable warning labeling on the products web page(s) and packaging of the part. The warning has text similar to: Off-Road Use Only. This product is legal in California only for racing vehicles which may never be used upon a highway. Check your local and federal laws prior to installation. By placing an order on our website, you acknowledge that you have received and understand this warning. Learn more by going to https://ww2.arb.ca.gov/our-work/programs/aftermarket-performance-and-add-parts

California Proposition 65 Warning

Products sold and manufactured by Private Label Mfg. (PLM) may fall under the labeling requirements for California Proposition 65. Those products will have clear and reasonable warning labeling on the products web page(s) and/or packaging of the part. The warning will feature a warning symbol followed by text similar to: WARNING: Cancer and Reproductive Harm www.P65Warnings.ca.gov By placing an order on our web site, you acknowledge that you have received and understand this warning. Learn more by going to www.P65Warnings.ca.gov

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